Refund policy

Return Policy

We offer a 100% satisfaction guarantee!

If you are unsatisfied with your order in any way, you may return your order within 30 days for a full refund (less shipping charges paid). There is a flat charge of $5.95 to cover the return shipping costs. This fee may be waived if the return is due to an order error by our company.

All Customized/Personalized Sales Are Final

Any product that has been personalized or Sports Roses with printed text on the petals is non-returnable. If a mistake was made on your customized product (a typo that differs from the order confirmation email), please contact us at service@sportsroses.com and we will email you a return label for the defective product.

 

Our goal is to satisfy all of our customers, please let us know if you are not satisfied with your order and we will do everything we can to get it right.

Contact us at:
Email: service@sportsroses.com
Phone: 619-551-6651